Terms & Conditions

Terms & Condition

Its The SA Creative Agency

Welcome to Its The SA Creative Agency! We’re excited to embark on a creative journey with you, delivering exceptional design solutions tailored to elevate your brand. Before we begin, please take a moment to familiarize yourself with our straightforward Terms and Conditions. We’ve designed these guidelines to ensure a smooth and enjoyable collaboration, prioritizing your satisfaction and success. Feel free to reach out to us if you have any questions or specific inquiries; we’re here to assist you every step of the way.

1. Legal Registration: As a team of talented freelancers, we currently operate as individual professionals and do not hold a formal legal registration or trade license. Nevertheless, rest assured that our passion for design and commitment to excellence remain unwavering. Our expertise is at your service to bring your vision to life creatively.

2. Pricing Flexibility: We understand that each project is unique, and we’re here to accommodate your budget and specific requirements. Our pricing is transparent and fair, and we’re open to negotiating packages that suit your needs best. At Its The SA Creative Agency, we believe that exceptional design should be accessible to all.

3. Custom Projects & Timeframes: Your brand deserves personalized attention, and our dedicated Web Development, Graphics Design, and UI/UX teams are well-equipped to handle custom projects of various complexities. Whether you have specific timelines or require tailored solutions, we’re here to meet your goals effectively.

4. Payment Structure: For monthly projects, payments are to be made on a monthly basis. For custom projects, a 25-50% upfront payment is required to initiate the project, with the remaining balance due according to the project timeline. We believe in transparency and flexibility when it comes to payments, ensuring a fair and smooth collaboration. We accept payment via Paypal & Stripe.

5. Hosting Provider Incentive: In the Premium plan of our Web & Mobile Solutions, you will receive one year of free service if you select our recommended hosting provider. This incentive is designed to enhance your experience and maximize the value of our offerings. Please refer to specific details provided in the Premium plan package.

6. Getting in Touch: Communication is key to a successful partnership. You can easily reach us at design@itsthesa.com or through the contact form on our website. We’re eager to hear about your project ideas and provide guidance throughout the entire process.

7. Creative Excellence Guaranteed: At Its The SA Creative Agency, we hold ourselves to the highest standards of design excellence. Expect nothing less than top-notch creativity and exceptional service that sets your brand apart. We strive to understand your unique needs and deliver tailored solutions that resonate with your target audience.

8. Revisions Policy: We’re committed to ensuring your complete satisfaction. To achieve the desired outcome, we offer up to three rounds of revisions, giving you the opportunity to provide feedback and fine-tune the designs.

9. Ongoing Support: Our dedication to your success extends beyond project completion. We provide ongoing support and assistance, ensuring that your brand maintains its edge long after the project’s launch.

10. Confidentiality Assured: Your trust is essential to us. We prioritize the confidentiality of your projects and are prepared to sign Non-Disclosure Agreements (NDAs) to safeguard your information.

11. Embracing Budgets: We understand that each client may have unique budget constraints. Your financial limitations will not compromise the quality of our services. We’re open to negotiation and will work closely with you to find creative solutions that align with your budget.

We’re excited to collaborate with you, bringing innovation and creativity to your brand. Let’s create something extraordinary together!

If you have any further questions or specific inquiries, please don’t hesitate to contact us at design@itsthesa.com.

Welcome to Assets by Its The SA! These Terms and Conditions govern your use of our platform. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

License Types

  1. Personal License: This license is intended for individual use or non-commercial projects. Assets used under this license cannot be resold or redistributed.

  2. Commercial License: Suitable for commercial projects, allowing you to use the assets in end products for sale. Reselling or redistributing the original assets is prohibited.

  3. Extended Commercial License: Provides expanded usage rights, allowing the use of assets in products for resale, print-on-demand, and more. Reselling or redistributing the original assets is prohibited.

Each license is subject to the terms outlined in our License Agreement, which follows a structure similar to the Creative Market license system.

Refund Policy

  1. No Refund Policy: Once a purchase is completed, refunds are not offered. Users are strongly advised to review and verify their selections before making a purchase.

  2. Quality Assurance: We curate high-quality assets, and exceptions for refunds may only be considered in cases of significant defects or unauthorized transactions.

  3. Contact Us: If you believe your situation qualifies for an exception or if you encounter any issues, contact our support team via our Contact Us Page. Provide detailed information about the problem, and our team will assess the situation promptly.

  4. Your Responsibility: Users acknowledge their responsibility to carefully assess and verify asset suitability before purchasing.

Free Assets

Free assets are provided under a Personal License only. Check out our Free Assets using this Link.

Google and Facebook Login and Sign-Up

  1. Google Login and Sign-up: By choosing Google login, you grant us permission to access and use information from your Google account for authentication and personalization purposes.

  2. Facebook Login and Sign-up: If you opt for Facebook login, you authorize us to access and utilize information from your Facebook account for authentication and personalized services.

Accepted Payment Methods

We accept payments via Stripe, PayPal, and other major payment systems. Your financial information is securely processed, and we do not store payment details on our servers.

User Conduct

  1. Prohibited Activities: Users are prohibited from engaging in activities that violate our terms, infringe on intellectual property rights, or disrupt the functionality of our platform.

  2. Account Security: Users are responsible for maintaining the security of their accounts and should promptly notify us of any unauthorized access.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data. Please review it to understand how we handle your personal information.

Changes to Terms and Conditions

We may update these Terms and Conditions periodically. Any changes will be posted on this page, and the effective date will be updated.

Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at support@assets.itsthesa.com.

Thank you for choosing Assets by Its The SA. We appreciate your adherence to these terms and your trust in our platform.

Welcome to the blog section of It’s The SA Creative Agency’s website (blog.itsthesa.com). By accessing and using our blog, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our blog.

Content Ownership

All articles, posts, and content featured on blog.itsthesa.com are for informational purposes only. We do not own the graphics, works, or products mentioned in our posts unless explicitly stated. All rights are reserved to the respective creatives, brands, or companies that own the featured graphics, works, or products.

Creative Features

We frequently feature creative works and graphics on our blog. Please note that we do not claim ownership of these works. All intellectual property rights belong to the creatives and the brands or companies associated with the featured works. If you believe that your work has been improperly featured, please contact us, and we will promptly address the issue.

Software and Application Tips

Our blog may include articles providing tips and advice on various types of applications and software. It’s important to clarify that we do not own or create these products. All software and application rights are owned by the respective creators or companies. Our tips and advice are based on our experience and research.

AI Writing Applications

Some of our content may be generated with the assistance of AI writing applications. While these tools are used to enhance our content creation process, it’s important to recognize that AI-generated content does not replace human creativity and expertise.

User Conduct

When engaging with our blog, we expect users to conduct themselves respectfully. Do not engage in any unlawful, abusive, or disruptive behavior. Comments and interactions should be relevant to the content and contribute to a positive and informative atmosphere.

Disclaimer of Liability

The content on blog.itsthesa.com is provided on an “as-is” basis. While we strive to ensure the accuracy and relevance of the information, we do not guarantee its completeness or suitability for any particular purpose. It’s essential to verify information and seek professional advice where necessary.

Changes to Terms

It’s The SA Creative Agency reserves the right to modify or update these terms at any time. We encourage users to review this page periodically for any changes. Continued use of the blog after modifications signifies acceptance of the updated terms.

Last updated: January 31, 2024